{"id":19,"date":"2008-04-28T08:37:43","date_gmt":"2008-04-28T14:37:43","guid":{"rendered":"http:\/\/www.goodjobsucking.com\/?p=19"},"modified":"2008-05-02T11:56:23","modified_gmt":"2008-05-02T17:56:23","slug":"misdirected-email-and-email-disclaimers","status":"publish","type":"post","link":"http:\/\/www.goodjobsucking.com\/?p=19","title":{"rendered":"Misdirected email and email disclaimers"},"content":{"rendered":"<p>Like many people who have been active on the Internet since AOL was a standalone service, I&#8217;ve accumulated a number of email addresses over the years, many of which I still use.  Some are short and easy to remember, and at least a few of them are routinely given out by people who think they are their own.<\/p>\n<p>The worst offender was a ski resort, who kept giving out my email address as their own &#8212; perhaps they even used it as their &#8220;reply to&#8221; address, since people were particularly stubborn in their insistence that they had the right address.  I had a lot of conversations like these:<\/p>\n<p>&#8220;I&#8217;m sorry, I&#8217;m not affiliated with any ski resort, you&#8217;ll have to phone or mail the resort to get the correct address.&#8221;<\/p>\n<p>&#8220;But this is the address they gave me.  Do you have parking for an RV?&#8221;<\/p>\n<p>&#8220;Well, on the street, but I&#8217;m not sure what good this will do you, since I&#8217;m probably a few hundred miles away from where you want to be.  As I mentioned, I have nothing to do with the resort, and I do not know how to get in touch with them.&#8221;<\/p>\n<p>&#8220;Oh good.  How far is the street from the slopes?&#8221;<\/p>\n<p>Perhaps they just appealed to a particularly obtuse clientele, but they kept doing it.  So I asked somebody who emailed me for the number of the resort, and I called them to let them know their mistake.  &#8220;No, that&#8217;s our email address,&#8221; I was told.  I couldn&#8217;t convince them otherwise.   Eventually I resorted to just giving out reservation confirmations, and they finally stopped.<\/p>\n<p>&#8220;Is it too late to reserve rooms for eight people for this weekend?&#8221;<\/p>\n<p>&#8220;No, you&#8217;re all set.  Your confirmation number is 6893-261#-3472@.9653!7160321796.  Please have this ready when you arrive.&#8221;<\/p>\n<p>I guess having irate people <em>show up<\/em> is a lot more effective than politely asking them to knock it off.  A lot of people give one of my email addresses out as their own when asked for an email address.  I&#8217;m not sure if they just don&#8217;t know their own, or they just don&#8217;t think it matters, but I&#8217;ve been signed up by proxy for an appalling amount of things:<\/p>\n<ul>\n<li>Bank accounts (complete with &#8220;here&#8217;s your password to bank online&#8221;)<\/li>\n<li>Home loans (complete with &#8220;update your payment address&#8221;)<\/li>\n<li>Retail sites of all kinds, a handful with active &#8220;buy it now&#8221; credit cards<\/li>\n<li>Medical records<\/li>\n<li>Insurance records<\/li>\n<li>Porn memberships (with recurring payments and a changeable password)<\/li>\n<li>Job sites (complete with &#8220;update your resume\/profile&#8221;)<\/li>\n<li>Social networking sites (as above)<\/li>\n<li>Dating sites (even more fun, as above)<\/li>\n<\/ul>\n<p>As the mood takes me, I might locate the phone number of the person whose account it is, and notify them of their mistake (reactions have ranged from confusion to threatening to sue me.)  Sometimes I&#8217;ll just change the password and forget about it (there are probably a few poor schmucks still paying for porn that they don&#8217;t have access to and can&#8217;t cancel.)  Sometimes I&#8217;ll update their profile in amusing ways.  Although the thought has occurred to me to drain a few bank accounts, these are people who strike me as most genuinely confused and in need of an explanation &#8212; and I&#8217;m not really that much of a bastard.<\/p>\n<p>I also get signed up for a lot of mailing lists, which can be fairly obnoxious.  If mailing lists have a simple way to unsubscribe, I will.  Better yet, mailing lists that ask for confirmation.  I don&#8217;t confirm, and that&#8217;s the end of it.  Some mailing lists are particularly obnoxious &#8212; no way to unsubscribe, or even worse, the only way to unsubscribe is to enter a lot of personal information on a separate web site (which, if it doesn&#8217;t match whatever information the idiot gave them when they provided your email address, won&#8217;t let you unsubscribe) or points to a site that doesn&#8217;t exist or resolve, etc.  Since I don&#8217;t want to be on the mailing list, I&#8217;ll complain directly to their ISP.  I&#8217;ve had a few car dealerships disconnected from the Internet by their ISP&#8217;s &#8212; who are usually pretty cooperative.<\/p>\n<p><em>Note to email list administrators:  always confirm email address, and have a simple way to unsubscribe, or you&#8217;re a spammer.<\/em><\/p>\n<p>I also get emails directly from misguided individuals.  It&#8217;s remarkable the amount of personal detail that people will include to an email address they&#8217;ve never sent anything to before.  I usually reply to let them know I&#8217;m not who they think they&#8217;re contacting.  Occasionally, they argue (which is bizarre to me, but some people get ideas stuck in their heads.  &#8220;Dot!  Stop fooling around!&#8221;) and occasionally, they&#8217;re just weird &#8212; some ask for unrelated computer help (which I provide, to the extent that I can help via email) and one lady told me that she was a &#8220;married Christian woman&#8221; and that it was improper for her to talk to a strange man.  (This, of course, implies to me that she desperately <em>wants to<\/em>, and either is unhappy with her husband or her repressive brand of Christianity &#8212; and she actually does keep writing &#8212; go figure.)<\/p>\n<p>High on the obnoxiousness scale are the business emails I get, usually with tons of insider information, and a standard disclaimer telling me what I can and can&#8217;t do, my duties if I&#8217;m not the intended recipient, etc.  I&#8217;m not a lawyer, and this isn&#8217;t legal advice by any means, but I don&#8217;t think I&#8217;m bound by any of this crap.  <em>If you send me an email, it&#8217;s mine.<\/em> I&#8217;ll do what I want with it.  If you&#8217;re incompetent enough to send me insider or confidential information from your company, I&#8217;m going to feel free to post it on the Internet if I damned well feel like it, and you can stick your disclaimer wherever you like.<\/p>\n<p>We don&#8217;t have a contractual relationship, and your email was unsolicited.  You can&#8217;t create one using your disclaimer; I don&#8217;t agree to your terms.  Any of your terms.  If I <em>feel<\/em> like sending you back an email informing you of your mistake, I might do that.  Doing so does not mean I agree to your disclaimers, nor does it obligate me to send you another email informing you of your future mistakes when you do it again and again.<\/p>\n<p>If we were to have a contractual relationship, I could see the value of a disclaimer, to, say, remind me of a confidentiality contract we mutually signed.  But unsolicited email is precisely that; just as you can&#8217;t send me junk in the mail and obligate me to do anything with it, you can&#8217;t via email, either.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Like many people who have been active on the Internet since AOL was a standalone service, I&#8217;ve accumulated a number of email addresses over the years, many of which I still use. Some are short and easy to remember, and at least a few of them are routinely given out \u2026 <a class=\"continue-reading-link\" href=\"http:\/\/www.goodjobsucking.com\/?p=19\"> Continue reading <span class=\"meta-nav\">&rarr; <\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,2],"tags":[7],"_links":{"self":[{"href":"http:\/\/www.goodjobsucking.com\/index.php?rest_route=\/wp\/v2\/posts\/19"}],"collection":[{"href":"http:\/\/www.goodjobsucking.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.goodjobsucking.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.goodjobsucking.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.goodjobsucking.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19"}],"version-history":[{"count":0,"href":"http:\/\/www.goodjobsucking.com\/index.php?rest_route=\/wp\/v2\/posts\/19\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.goodjobsucking.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.goodjobsucking.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.goodjobsucking.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}