Crazy Days at Metropolitan State Hospital – Getting Out

We didn’t wear uniforms or special clothes as Mental Health Assistants — aside from a general guideline about wearing comfortable clothing without accessories that could be stolen or used to strangle somebody, we dressed however we liked — for me, this generally meant jeans and a shirt that wasn’t too loose — which is what most of the patients wore. Most MHA’s were indistinguishable from patients, except sometimes they did slightly more work, and always had keys attached to their belt loops.

Therefore, the general assumption when walking around the grounds is that the people you see are staff. As a huge hospital, there were always people outside on the grounds here and there, and little reason to pay attention to them.

As I parked my car in the lot, I noticed a large man on a Harley cruise by. I looked up to see his back as he thundered by. Nothing remarkable in that. However, as I walked from my car to the front door, there he was again, cruising along in the same direction. That struck me as slightly odd. Just as I got to the front door, I heard the familiar engine noise of an approaching Harley, and this time caught a glimpse of the driver as he sped by. It was “Eugene,” a patient on my ward — a 350 pound, 6 foot 6, hallucinating Vietnam veteran.

I hurried upstairs, and located the nurse in charge of the ward. “Hey, I just saw…” I started.

“Eugene?” he finished for me.

“Yeah. I just saw him go by on a motorcycle. Does he have a day pass?”

“Nah,” the nurse said prosaically. “One of the Christians let him out. Apparently he just scared the Hell out of her, and she held the door open for him.”

“The Christians” is how we referred to a church group who would visit the ward. Their hearts were certainly in the right place, and they offered company to any of the ward’s residents who were interested. They’d play games or read Bible verses, and were generally well received. On the other hand, they were often woefully unprepared to deal with our tougher cases, sometimes mistakenly fed delusions, and were often a focus of attacks. When they were around, I usually kept an eye on them, as there were at least a few patients they’d agitate. Occasionally, there would be a new face, and sometimes they’d simply freak out, and beg to be let out of the ward.

The week before, I’d been on duty when one of the Christians ventured from their usual table to offer to read the Bible with “Ed,” who was generally quiet on his daily dose of thorazine. She took his lack of response as assent, so she sat down and started reading. Ed listened for about five minutes before screaming “Jesus killed my parents!” and launching himself at the poor woman. I was nearby, and caught his elbow before he punched her in the face, taking him down; even immobile in my grip, he refused to calm down, so I tied him down to a restraint bed.

By the time I got back out to the Christian table, she was gone, but one of her friends thanked me on her behalf, and offered to pray for me. I hadn’t expected her to be back.

However, she had been back, and Eugene, a huge and gentle man, had startled and frightened her so much, she had let him out. He’d never shown any sign of wanting to get out, nor ever asked for a day pass, or to go out to work.

“So, where’d Eugene get the motorcycle?” I asked the nurse.

“As far as anybody can tell, he stole it. He was a mechanic in Vietnam, apparently,” explained the nurse.

“So… Are we supposed to go get him? Or call the police?” Nobody was chasing him when I saw him, or, for that matter, appeared to be paying attention at all.

The nurse shrugged. “Well, you know Eugene. Unless he’s having an episode, he won’t hurt anybody or himself, and he’s really not capable of living on his own. Besides, he’s a volunteer, and he’s on the DNR list.”

Surprisingly, most of our patients were technically volunteers. It was more rare to encounter a patient who had actually gone through the legal process of being committed. Being a volunteer didn’t mean you could come and go as you pleased — you could fill out some paperwork, and you’d be released in 48 hours if there were no objections. The trick was that an objection was automatic, and the process of commitment would begin — so there was a class of patients who would apply to get out, then withdraw their request when threatened with commitment, often assured that they’d be released when they were truly ready.

Another class of patient included people who didn’t seem very dangerous, and for whom the hospital was a sort of home — people who would otherwise be mildly deranged homeless, living on the streets. Many of these people were on a “do not report” list, which meant that if they escaped or left the hospital, nobody made a fuss. They’d be granted a day pass and wander off, and nobody would look for them or report their loss to the police. Usually they’d be back some time after their medication wore off, a week to six months later, usually on their own, and occasionally brought by the police.

The nurse continued, “he’ll probably put the motorcycle back and come in when he gets tired. Hopefully whoever owns it won’t call the police, that would just mean more paperwork for us. Hey, why don’t you take a patient outside who hasn’t been in a while, and you can kind of keep an eye on Eugene, just in case?”

“Sure,” I said, and got about ten feet from the nurse’s station before “Melvin” drew me aside. Melvin was shy and quiet, slight of build and older, and I hadn’t talked to him much before.

“Do you think I can go outside?” he said hopefully. “I haven’t been outside in fifteen years.”

“Really? Wow. Sure, of course,” I said. “Let’s go.”

Melvin and I walked out and sat on the lawn. We watched Eugene buzz by several times, while Melvin smiled contentedly and picked blades of grass.

“So, Melvin,” I said, conversationally. “How come you haven’t been outside in so long?”

“I can’t get a pass to go out by myself,” said Melvin sadly. “And nobody will ever take me.”

“That’s … well, that’s too bad,” I replied. “How come?”

“Well,” he began, and hesitated. “I killed an MHA. Buried him in the woods over there.”

“Uh. Really?” I was a little surprised that nobody had mentioned this to me, but then again, I didn’t tell the nurse who I was taking outside, and we did have a number of dangerous patients on the ward. It could be true.  It might be that the hospital never even found out what actually happened. It could also be a delusion, but even then, if he thought he’d done it before, he might try something “again.”

“Yeah,” he said, a trace of regret in his voice.

I briefly assessed his small stature and thorazine-dimmed reflexes, and decided I wasn’t any worse off with him one-on-one than I was when vastly outnumbered in the ward. Eugene buzzed by a few times before Melvin spoke again. “Don’t worry,” he said, “I like you.”

Eugene went by a few more times. “It’s good to be outside,” Melvin said, standing up. “Do you think you’ll ever take me out again?”

I thought for a moment. “I don’t see why not,” I said honestly, “I’ll check with the nurse next week to see if we can head outside for a while again.”

“Even five minutes would be great,” said Melvin, as we went inside.

About an hour later, I looked up to see Eugene looming through the glass on the other side of the door. I walked over and unlocked the door for him, and stepped aside as he came in.

“Ran out of gas,” said Eugene.

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Crazy Days at Metropolitan State Hospital — Meet the Neighbors

Work wasn’t the only crazy thing going on for me, living in Waltham, Massachusetts seemed no more sane than spending all day — sometimes two — inside the wards.

I lived in a three bedroom apartment with four roommates, two of whom worked at the same hospital. It was a cheap, relatively run-down 4-apartment building owned by a guy who managed properties for other people, and had scraped together the cash for this place. None of us had much money, and we managed to get the rent reduced even further by agreeing to paint the kitchen ourselves and accepting the fact that we had no refrigerator. We never ended up painting the walls, though we did think about it, and the five of us squeaked by on a little dorm fridge with a capacity under two cubic feet.

The apartment was infested in a way that I’ve never seen an apartment infested before or since. Roaches seemed to be everywhere, at all times. Although they mostly disappeared with a faintly horrifying clicking whenever the lights were turned on, there were always a healthy amount around and underfoot. Other insects abounded, and every shower was preceded by a ritual that involved trying to rinse down the drain the smattering of insects that managed to find their way inside the tub and onto the shower curtain. This was true even if only a few minutes elapsed between the last shower and your own.

It’s amazing what one can get used to. We simply kept all food items tightly sealed, and what couldn’t be thoroughly sealed got crammed in the little fridge whether it actually needed refrigeration or not. Early on, we made a few calls to the landlord, who promised to fumigate, but not much happened.

We met our downstairs neighbors first, which included “Rose,” who appeared to be a single mother in her 50s or 60s with a group of somewhere between 5 and 10 adult children, their spouses and/or girlfriends, all living in an apartment approximately the same size as ours, which was at capacity with 5. I first met her when returning from second shift, around eleven. She was in front of the apartment in a folding chair, drinking something out of a paper bag.

Across the street, her son emerged from underneath a 70’s-era rustbucket of a car holding a muffler with the entire 6-foot-long exhaust pipe attached, waving it over his head. “Hey, ma! I think I know what’s wrong with the car!” he yelled triumphantly, waving the exhaust assembly like a flag.

She looked at me, and said without irony, “that boy’s mechanically inclined.”

I ran into her again the next day when I went to a Shell station to put some gas in my car; she was sitting in the attendant booth, reading a magazine. I paid her, and she recognized me, and said hello, and confided that the Exxon a little down the street was a little cheaper, and they were having a special on oil. I needed oil, so I thanked her, and planned to pick some up.

After work, I headed to the Exxon to pick up the oil, and there she was, in the attendant booth. “Oh good,” she said, “I’m glad I told you about that.” It had been a long day, so instead of asking if she’d quit her job to join a different gas station, I headed home.

I had picked up an early shift the next day, so on the way to work, I stopped by a Texaco to get a convenience-store style lunch in a microwavable container, and there she was again. “Hi!” she said, as if I should expect her to be working in every gas station in the greater Waltham area.

“Wow,” I said, “in how many places do you work?”

“Five,” she said. “All part time. Takes all damned day, but I’ve got a family to feed.”


After a long double shift, I drove home. Not many people are out late at night, but there was a man walking his dog. Just as I was driving up, he pointed toward the street, saying something to the dog. The dog danced into the street, watching its owner excitedly, as if expecting something to be thrown.

I swerved to avoid hitting the dog; since a car was coming the other way, I had little choice but to swerve up on to the sidewalk, narrowly missing the man. Momentum carried my car up and onto the lawn of a corner house. I could feel the car sinking in the wet lawn and mud underneath; afraid of getting stuck, instead of stopping, I eased on the gas, moving off the lawn, over the sidewalk, and ultimately back onto the street where I was.

Checking my rear view mirror, I saw a house with splashes of mud and sod across its facade and big picture window, deep furrows where tires had torn across the lawn… and a man scolding his dog.

I didn’t stop, I’m sorry to say, but the next day, guilt got the better of me and I visited the house to apologize and see what I could do to fix the lawn. It was a little after noon, and a tired-looking man answered the door. As I launched into my explanation, he seemed to wake up a little, and said, “wait, what?”

I explained again about the dog, and how I’d trashed his lawn.

“Oh thank god,” he said. “I thought I’d done that and blacked it out.”


My roommates and I were invited over to meet our adjacent neighbors, whom we ran into out front while talking to Rose and a few of her clan over beers. They were a nice Indian couple. Only two of us could go, the other roommates having to work.

They opened their apartment door to one of the more amazing things I’ve ever seen. Their walls, floor, and ceiling were crawling with insects. It was a swirling, disorienting feeling, like all the surfaces were constructed entirely of roaches.

“Tom,” my roommate, simply said, “Oh. My. God.”

It was suddenly, horrifyingly obvious why our apartment was overrun, and why our best amateur efforts at eradicating our own insect scourge appeared to have no affect whatsoever.

“Please be careful not to step on them,” our neighbor said, using a broom to gently sweep us an insect-free path to the table. “We believe in the sanctity of all life.”

I couldn’t think of anything to say. Tom and I walked dumbly to the table. I brushed off my chair and sat down, fascinated as the bugs occasionally crawled over our hosts, who made every effort not to hurt them.

“Welp,” said Tom. “I gotta go. I … just have to. Nice meeting you!” and he bolted for the door.

“Would you like some tea?” the woman asked me.

“Well, I…” while I had gotten used to cleaning every cup before I used it in our own place, this was a bit much for me. It was like being inside the Smithsonian roach exhibit, intended to demonstrate what a roach population would look like in a typical kitchen if a few generations all survived to adulthood.

Tom leaned back in the door. “He has to go, too.”

And we still had one neighbor yet to meet.

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